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Beyond the IVR

The New Yorker has a good article on automatic speech recognition and its use in tools far beyond interactive voice response systems; aggression-detection systems, for example.

1 Comment on “Beyond the IVR”

  1. #1 Bookmarks about Ivr
    on Aug 17th, 2008 at 8:46 am

    [...] - bookmarked by 1 members originally found by rwright on 2008-07-22 Beyond the IVR http://michaelzanussi.com/2008/07/07/beyond-the-ivr/ - bookmarked by 4 members originally found by [...]

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